• WORKSHOP / OFFICE
  • Mon - Fri 9:30 to 16:00
  • CALL US
  • 028 90 461 461
  • EMAIL US
  • service@roca.co.uk

WHAT WE DO

Roca Systems is a Belfast-based technical hardware service provider supporting organisations across Northern Ireland and RoI. From manufacturer-authorised maintenance through to on-site support, our accredited engineers keep your technology running.

INTERACTIVE PANEL COVER FOR SCHOOLS

Extend the life of your classroom panels beyond the manufacturer warranty.

Interactive panels typically ship with a five-year manufacturer warranty. Once that cover ends, the school carries the full cost and risk of every fault, repair and replacement — often at exactly the point when panels begin to fail.

Roca Systems offers a fixed-cost alternative. We cover any brand of panel, assess each unit on age, usage and condition, and give you budget certainty instead of unplanned capital spend. Cover is available on individual panels or across an entire school.

  • School Audits
  • Fault assessment and diagnosis
  • Next-day response, 72-hour fix
  • Grade A replacement on a swap-out basis
  • Any brand of panel supported
  • Enhanced Access NI checked engineers
  • One clear process and point of contact

How It Works

1

Issue Reported

The school logs the fault with our service desk. A ticket is raised and the process begins immediately.
2

Technical Triage

Our technical team reviews the fault the next working day to establish the cause and the action required.
3

On-Site Swap-Out

Within 72 hours an engineer attends site and carries out a straight swap-out to restore the classroom.
4

Records Updated

New serial numbers are issued for your asset register within one week, and the faulty unit is removed.

Epson Express Centre

Fast, Expert Support for Your Epson Products
The Epson Express Centre is your local destination for fast, authorized support, repairs, and supplies. Staffed by trained specialists, our centre provides expert service and access to a full range of genuine Epson inks, paper, and accessories - all in one place.

What we offer:

  • Free expert advice from Epson-certified technicians
  • Fast diagnostics and repairs - often completed on the spot
  • Genuine Epson parts and consumables always in stock
  • Warranty support and in-warranty product replacements
  • Friendly, no-appointment-needed service

How it works:

Simply bring your Epson product to any Express Centre, along with:

  • Installed ink cartridges
  • Proof of purchase
  • Warranty documentation (if applicable)

Our technicians will assess the issue and provide a solution - whether it's a repair or replacement.

Same Day Service

We offer a fast turnaround on most common repairs to get you back up and running quickly.
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Highest Quality Parts

We only use certified, top-quality parts to ensure your device works like new.
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30 Days Warranty

All our repairs and services come with a 30-day warranty for your peace of mind.
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Expert Technicians

Our team is comprised of certified, experienced professionals dedicated to their craft.
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WE OFFER A FULL RANGE OF
PRINTER SERVICES

We offer professional printer repairs right when you need them. Our experienced engineers guarantee a fast and effective service.
  • Printer Diagnosis
  • Faulty Fusers Replacement
  • Worn Rollers Replacement
  • Ink Absorber Reset
  • Original Inks
  • Clearing Jams

Manufacturers We Support